BILLING POLICY
This Billing Policy ("Policy") explains how BACI LLC ("BACI") prices, invoices, charges and administers paid access to the Services. It applies to subscriptions, usage-based charges, capacity charges, add-ons, professional or configured services, and other paid offerings unless an Order, Statement of Work or other higher-precedence agreement states otherwise.
BACI's commercial architecture is based on ACCESS × MODE × CAPACITY. The price applicable to a Customer depends on the access category, operating mode, contracted capacity and any separately priced usage, add-on, implementation, professional-service or enterprise commitment.
This Policy governs billing administration. Refund eligibility is governed by the Refund Policy, cancellation mechanics by the Cancellation Policy, and termination rights by the Agreement.
1. SCOPE
This Policy applies to paid BACI Services purchased directly from BACI through self-service checkout, an Order, invoice, sales-assisted transaction or another BACI-authorised purchasing channel.
Where a Customer purchases through an authorised reseller, app marketplace or other third-party billing provider, that provider may control collection, payment methods, invoicing, taxes, cancellation administration and refunds for the transaction. The BACI Agreement continues to govern use of the Services except where applicable platform or reseller terms lawfully control billing.
2. RELATIONSHIP TO THE BACI LEGAL FRAMEWORK
This Policy forms part of the BACI Legal Framework and should be read with the Terms of Service, Refund Policy, Cancellation Policy, applicable Order or Order Form, Statement of Work, Enterprise Customer Agreement / Master Services Agreement, Service Level Agreement and applicable Supplemental Terms.
If this Policy conflicts with a higher-precedence executed agreement on a billing matter, the Agreement's order of precedence applies. Mandatory law prevails where it cannot be contractually varied.
3. DEFINITIONS
“Billing Cycle” means the recurring period for which subscription charges are assessed.
“Capacity” means the usage, operational, resource or entitlement allowance associated with a plan.
“Fees” means amounts payable for the Services, including subscription, usage, Capacity, add-on, implementation, professional-service and other agreed charges.
“Mode” means Manual, Hybrid or Autonomous operating mode.
“Order” includes an Order Form, online checkout confirmation or other binding purchase instrument accepted under the Agreement.
“Usage Charges” means Fees calculated by reference to measured use of an applicable Service or resource.
Other capitalised terms have the meanings given in the Terms.
4. COMMERCIAL MODEL — ACCESS × MODE × CAPACITY
BACI pricing may be determined by three principal dimensions: the Customer's access category, selected operating Mode and applicable Capacity.
Access categories may include Independent Professional, Advisory, Developers, Agencies, Business, Technology Partners and Enterprise.
Modes may include Manual, Hybrid and Autonomous where available for the relevant access category.
Capacity may include markets, competitors, client workspaces, end-customer organisations, users, monitored resources, generated activity, executed activity, frontier decisions or other entitlements identified for the applicable plan.
The applicable checkout, pricing page or Order determines the actual Fees payable.
5. MODE PRICING
Where BACI applies standard Mode multipliers, Manual is the base commercial mode, Hybrid may be priced at approximately two times the corresponding Manual level, and Autonomous may be priced at approximately four times the corresponding Manual level.
The actual price displayed at purchase or stated in an Order controls. A multiplier does not create a right to a particular plan, price or feature where BACI has published or contracted a different amount.
6. MONTHLY SUBSCRIPTIONS
A monthly subscription is billed for successive monthly Billing Cycles at the price applicable to the subscription, subject to lawful price changes and the Agreement.
Unless the applicable Order states otherwise, subscription Fees are charged in advance for the upcoming Billing Cycle.
Cancellation does not retroactively erase Fees already incurred and does not itself create a refund right.
7. ANNUAL SUBSCRIPTIONS
Where BACI offers standard annual pricing, the annual subscription price may equal ten months of the corresponding monthly subscription price, providing the commercial equivalent of two months without additional subscription charge.
The price shown at checkout or in the applicable Order controls. Annual Fees may be charged in advance for the annual term unless the Order expressly provides instalment or other invoice terms.
An annual commitment remains an annual commitment even where BACI agrees to collect the Fee in instalments, unless the Order expressly states otherwise.
8. ENTERPRISE PRICING
Enterprise access is configured rather than governed solely by self-service list pricing. Enterprise Fees may reflect scope, Mode, Capacity, users, markets, data requirements, integrations, support, security, deployment architecture, service levels, implementation, professional services, contractual commitments and other agreed requirements.
Enterprise Fees and payment terms are stated in the applicable Order, MSA, SOW or other executed agreement.
9. DEVELOPERS AND USAGE-BASED CHARGES
Developer access may include a recurring platform subscription plus Usage Charges.
Usage may be measured using units appropriate to the Service, including API activity, compute, generation, monitoring, execution, model use, data processing, storage or other published or contracted measures.
BACI will identify the applicable usage metric and rate through the Service, pricing materials or Order before charging a separately metered category.
10. METERED INTELLIGENCE AND AUTOMATION
BACI may meter resource-intensive activity, including watching or monitoring, generating, executing and frontier-model or frontier-decision activity, where applicable to the plan.
Metering is intended to align resource consumption with the Customer's plan and Capacity. BACI may provide usage information, alerts, soft limits, upgrade prompts or other controls.
A soft limit is not a promise that use beyond the limit will remain available without upgrade, restriction or additional Fees.
11. CAPACITY ALLOWANCES
Each plan may include defined Capacity. Capacity is an entitlement boundary and not merely an informational estimate.
BACI may prevent Customer from configuring or consuming resources beyond contracted Capacity unless the Service supports overage, additional Capacity or an upgrade.
Unused Capacity does not roll over, convert to cash or create a credit unless the applicable Order expressly states otherwise.
12. OVERAGES
Where a plan permits overage, BACI may charge for measured use exceeding included Capacity at the rate disclosed for the applicable Service or agreed in the Order.
Where a plan does not permit overage, BACI may refuse additional configuration or activity until Capacity is increased or the next applicable period begins.
BACI will not invent an overage charge after the use occurs where no applicable rate or charging basis was disclosed or agreed.
13. UPGRADES
A Customer may upgrade an eligible subscription subject to Service availability.
An upgrade may take effect immediately. BACI may charge the difference on a prorated basis for the remainder of the current Billing Cycle, begin a new Billing Cycle, or apply another calculation disclosed during the upgrade process.
The upgrade confirmation controls the effective date and immediate charge.
14. DOWNGRADES
A downgrade ordinarily takes effect at the next renewal or Billing Cycle unless BACI expressly permits an earlier change.
A downgrade may reduce Capacity, features, Mode, users, markets, workspaces, integrations or other entitlements.
Customer is responsible for bringing use within the lower plan's limits by the effective date. A downgrade does not itself create a refund for the current paid period.
15. PLAN CHANGES
Changing access category, Mode or Capacity may constitute a plan change rather than a simple feature toggle.
BACI may require a new Order, revised subscription, migration or reconfiguration where the change materially affects entitlements or contractual scope.
Any resulting charge will be shown or agreed before the plan change becomes billable.
16. ADD-ONS
Optional add-ons may carry separate recurring or one-time Fees. Add-on pricing, term, billing frequency and dependencies are disclosed at purchase or in the applicable Order.
Removing an add-on does not automatically terminate the underlying subscription.
17. PROFESSIONAL AND IMPLEMENTATION SERVICES
Implementation, configuration, advisory, professional or technical services may be billed separately under an Order or SOW.
Such Fees may be fixed, milestone-based, time-and-materials, recurring or otherwise structured as agreed.
Approved reimbursable expenses are payable only where the applicable SOW or Order provides for them.
18. BILLING AUTHORITY
By providing or selecting a payment method, Customer represents that it is authorised to use that payment method and that the billing information supplied is accurate.
Customer authorises BACI and its authorised payment provider to charge amounts properly due under the applicable purchase and Agreement.
Customer must keep billing and payment information current.
19. RECURRING BILLING
Where recurring billing applies, Customer authorises BACI to charge the designated payment method at the agreed recurring interval until the subscription is cancelled, expires or is otherwise terminated in accordance with the Agreement.
Customer must cancel in accordance with the Cancellation Policy before the applicable renewal point to prevent the next recurring charge where cancellation is intended to stop renewal.
20. PAYMENT PROCESSORS
BACI may use third-party payment processors, acquiring banks or financial-service providers to process payments.
BACI may not receive or store complete payment-card credentials where the payment provider processes them directly.
A payment provider may apply its own security, authentication, fraud-prevention or regulatory requirements.
21. BILLING CURRENCY
Fees are payable in the currency displayed at checkout or stated in the Order.
If Customer's payment provider converts currencies, exchange rates, foreign-transaction charges or conversion Fees imposed by that provider are Customer's responsibility.
BACI is not responsible for exchange-rate movements or third-party conversion charges.
22. TAXES
Unless expressly stated otherwise, Fees exclude applicable sales, use, value-added, goods and services, withholding and similar transaction taxes, duties, levies or governmental assessments.
Customer is responsible for Taxes associated with its purchase or use of the Services, excluding taxes imposed on BACI's net income, property or employees.
Where BACI is legally required to collect a Tax, BACI may add it to the invoice or charge.
23. TAX INFORMATION AND EXEMPTIONS
Customer must provide accurate billing location, tax-registration information and other information reasonably required to determine applicable Taxes.
Where Customer claims an exemption, Customer must provide a valid exemption certificate or equivalent documentation acceptable under applicable law before BACI is required to apply the exemption.
BACI may correct tax treatment where billing information was inaccurate or applicable law requires adjustment.
24. WITHHOLDING TAX
If Customer is legally required to deduct or withhold tax from a payment, Customer will comply with applicable law and provide BACI with appropriate evidence of remittance.
Where permitted by the Agreement and Applicable Law, Customer will gross up the payment so that BACI receives the amount it would have received absent the required withholding, except where the applicable Order expressly allocates withholding differently.
25. INVOICES
Where BACI invoices Customer, invoices may identify the Customer, billing period, Services, Fees, usage or Capacity charges where applicable, credits, Taxes, amount due, due date, payment instructions and other information reasonably required for payment.
Customer is responsible for maintaining an accurate billing contact.
Administrative invoice requirements do not amend the substantive commercial terms unless BACI expressly agrees in writing.
26. PAYMENT TERMS FOR INVOICED CUSTOMERS
Invoice due dates are those stated in the applicable Order or invoice where consistent with the Agreement.
If no separate payment period is stated for an invoiced enterprise transaction, BACI may require payment before activation or establish payment terms in the Order before Services commence.
Self-service purchases are ordinarily payable at purchase or renewal rather than on invoice credit terms.
27. PURCHASE ORDERS
A Customer purchase order may be used for Customer's internal administration but does not modify the Agreement unless BACI expressly executes an amendment.
Terms printed or linked in a purchase order that add to or conflict with the Agreement are rejected unless BACI expressly accepts them in a signed writing.
BACI may reference a purchase-order number on an invoice as an administrative convenience.
28. BILLING PLATFORMS AND CUSTOMER PORTALS
For eligible enterprise Customers, BACI may agree to submit invoices through a Customer-designated procurement or billing platform.
Customer is responsible for providing timely access and instructions. BACI is not required to absorb material third-party platform Fees unless expressly agreed.
Use of a billing platform does not extend a payment due date unless BACI agrees.
29. PAYMENT FAILURES
If a payment is declined, reversed, rejected, returned or otherwise unsuccessful, BACI may retry the payment method, request another payment method, issue an invoice, restrict purchasing or take other reasonable collection steps.
Customer remains responsible for amounts properly due.
BACI may notify billing contacts of failed payments and required remediation.
30. RETRIES AND PAYMENT RECOVERY
BACI or its payment provider may make reasonable payment retries following a failed recurring charge.
Retries do not create duplicate liability; Customer owes the underlying amount once, together with any lawfully applicable charge expressly permitted by the Agreement.
BACI may stop retries and require manual payment.
31. PAST-DUE AMOUNTS
Amounts not paid when due become past due unless subject to a good-faith billing dispute raised in accordance with this Policy.
BACI may take proportionate steps to collect past-due amounts, including notices, account restrictions, suspension where permitted, and lawful collection activity.
Customer remains responsible for accrued Fees notwithstanding suspension.
32. LATE CHARGES
BACI may charge interest or a late-payment amount only where the applicable Order, Agreement or Applicable Law permits it.
Any late charge will not exceed the maximum lawful amount.
BACI will not impose an undisclosed punitive late Fee merely because a payment failed.
33. SUSPENSION FOR NON-PAYMENT
Subject to the Terms and applicable enterprise agreement, BACI may suspend paid Services for material non-payment after applicable notice or cure requirements.
Where reasonably practicable, BACI will seek to limit suspension to the affected account or Services.
Suspension does not cancel accrued payment obligations and does not itself create a refund.
34. RESTORATION AFTER PAYMENT
BACI may restore suspended Services after overdue amounts and any required remediation have been completed.
Restoration timing may depend on payment confirmation, fraud review, technical reactivation or other reasonable operational requirements.
BACI does not guarantee restoration of data already lawfully deleted under the Data Retention & Deletion Policy.
35. BILLING DISPUTES
Customer should report a suspected billing error promptly to billing@bacihq.com and identify the disputed charge, amount, date and basis.
The parties will work in good faith to resolve legitimate billing disputes.
Customer must pay undisputed amounts when due. Raising a dispute does not permit withholding unrelated amounts.
36. CHARGEBACKS AND PAYMENT REVERSALS
Customer should use BACI's billing-dispute process before initiating a chargeback where reasonably practicable.
BACI may contest a chargeback it reasonably believes is invalid and may provide relevant transaction, account, usage and contractual records to the payment provider as permitted by law.
Fraudulent or abusive chargebacks may result in account restriction or other remedies under the Agreement.
37. BILLING CORRECTIONS
If BACI identifies an undercharge, overcharge, duplicate charge, metering error or invoice error, BACI may correct the error.
Where Customer was overcharged, BACI will provide the remedy required by the Refund Policy, Agreement or Applicable Law.
Where Customer was materially undercharged because of a BACI billing error, BACI will act reasonably in seeking correction and will not use correction to impose an undisclosed pricing basis.
38. CREDITS
BACI may issue account, service or promotional credits where expressly provided by an Order, SLA, programme or written BACI communication.
Unless otherwise stated, credits are non-transferable, have no cash value, may be applied only against eligible future BACI Fees and may expire according to the terms under which they were issued.
SLA credits are governed by the SLA.
39. PROMOTIONAL PRICING
Trials, introductory prices, discounts, promotional codes and negotiated concessions may be subject to eligibility, duration, scope and renewal conditions.
At the end of a promotional period, the subscription may renew at the then-applicable disclosed or contracted price if recurring billing remains enabled.
Promotional terms do not permanently amend standard pricing unless expressly stated.
40. FREE TRIALS
Where a trial requires a payment method and is configured to convert automatically to paid access, BACI will disclose the conversion terms before enrolment as required by law.
Where no automatic conversion is stated, BACI will not treat mere trial use as authorisation for a paid subscription.
Trial functionality and Capacity may differ from paid Services.
41. RENEWAL
A recurring subscription renews according to the term and renewal settings disclosed at purchase or stated in the Order.
Monthly subscriptions may renew monthly and annual subscriptions annually unless otherwise stated.
Enterprise renewal, notice and pricing terms are governed by the applicable Order or MSA.
42. PRICE CHANGES
BACI may change generally available pricing prospectively.
For an existing recurring subscription, a price change will take effect at a renewal or other time permitted by the Agreement and Applicable Law, with any notice required by the applicable contract or law.
BACI will not retroactively change the price of a completed paid Billing Cycle.
43. TAX OR REGULATORY PRICE EFFECTS
A change in Taxes, duties, mandatory levies, payment-network costs or legally required charges may change the total amount payable even where BACI's base subscription price has not changed.
BACI may pass through such amounts where permitted by the Agreement and Applicable Law.
44. CANCELLATION AND BILLING
Cancellation controls future renewal or future Service periods as described in the Cancellation Policy.
Unless the applicable terms state otherwise, cancellation does not reverse a charge already properly incurred for the current subscription period.
Customer may retain access through the paid period where the Cancellation Policy so provides.
45. REFUNDS
Refund eligibility is governed by the BACI Refund Policy, applicable Order and mandatory law.
A billing dispute, downgrade, cancellation, unused Capacity or decision not to use the Services does not automatically create a refund right.
Where a refund is approved, BACI may return funds through the original payment method or another lawful method appropriate to the transaction.
46. TERMINATION
Termination of the Agreement does not extinguish Fees accrued before the effective termination date or other payment obligations that survive termination.
Any termination credit or refund is governed by the Agreement and Refund Policy.
Customer remains responsible for usage incurred before access is disabled.
47. USAGE MEASUREMENT
Where Fees depend on usage, BACI's service records and metering systems are the primary operational record of measured use, subject to correction for demonstrated error.
BACI may aggregate usage across authorised users, workspaces, organisations, API credentials or other resources where the applicable plan is sold on an aggregated basis.
BACI may exclude internal test, duplicated or erroneous metering where reasonably identified.
48. USAGE VISIBILITY
Where supported, BACI may provide dashboards, reports, alerts or administrative information concerning usage and Capacity.
Such information may be delayed or approximate for operational reasons unless an Order expressly requires real-time metering.
Customer remains responsible for monitoring use appropriate to its organisation.
49. AUTHORISED USER CHARGES
Customer is responsible for charges generated through its Account by Authorised Users and credentials acting within their permissions, except to the extent charges result from BACI's breach, negligence, wilful misconduct or other responsibility allocated to BACI by the Agreement.
Customer must maintain appropriate user, API-key and access controls.
50. UNAUTHORISED USE AND BILLING
Customer must promptly report suspected account compromise or unauthorised billable activity.
BACI will investigate credible reports and may suspend credentials or functionality to prevent continuing charges.
Responsibility for disputed unauthorised charges will be determined under the Agreement, security responsibilities, payment rules and Applicable Law rather than presumed solely from the existence of a charge.
51. AUTONOMOUS ACTIONS AND BILLABLE USAGE
Autonomous functionality may generate billable activity within Customer's authorised configuration.
Customer is responsible for setting appropriate Authority Boundaries, Capacity and financial limits where supported.
BACI will not treat technical access as unlimited spending authority. Responsibility for actions outside configured authority due to BACI-controlled failure is governed by the AI & Autonomous Systems Terms and Agreement.
52. AFFILIATE AND REFERRAL CREDITS
Affiliate commissions, qualified-introduction payments and account-credit alternatives are governed by the Affiliate Programme Agreement and applicable programme terms, not by this Billing Policy.
An affiliate entitlement does not permit the affiliate to alter Customer pricing, issue refunds or make billing commitments on BACI's behalf.
53. RESELLERS AND PARTNERS
Where Services are purchased through an authorised reseller or Technology Partner, Fees payable to that party may differ from BACI's direct pricing.
The reseller or partner is not authorised to change BACI's legal terms or make warranties, refund promises or commitments on BACI's behalf unless BACI expressly authorises them.
Billing and refund flows may be administered through the reseller where the transaction requires it.
54. MOBILE APPLICATION BILLING
Where a BACI mobile application permits purchases through an application marketplace, the marketplace's billing rules may govern payment collection, renewal, cancellation and refunds for that purchase.
Cross-platform BACI entitlements remain associated with the applicable BACI Account or organisation as described in the Mobile Application Terms.
Installing an application does not by itself create a separate subscription.
55. MULTIPLE SUBSCRIPTIONS AND ORGANISATIONS
A Customer may hold multiple subscriptions, organisations, workspaces or Orders.
Unless BACI expressly consolidates them, each purchase may have its own Billing Cycle, renewal date, Capacity and billing record.
A credit or cancellation relating to one subscription does not automatically apply to another.
56. COTERMINOUS OR CONSOLIDATED BILLING
BACI may agree to align renewal dates, consolidate invoices or prorate an additional subscription to a common anniversary date.
Any cotermination or consolidation method will be stated in the applicable Order or billing confirmation.
Administrative consolidation does not merge separate legal entities or Customer obligations unless expressly agreed.
57. BILLING RECORDS
BACI may retain invoices, transaction records, tax records, payment status, credits, disputes and related billing information for accounting, tax, fraud prevention, legal and contractual purposes.
Retention is governed by the Data Retention & Deletion Policy and Applicable Law.
58. FRAUD AND ABUSE
BACI may delay, decline, reverse where legally permitted, or review a transaction reasonably suspected of fraud, sanctions violation, payment abuse or unauthorised activity.
BACI may request reasonable verification before activating or restoring paid Services.
Fraud controls do not permit BACI to retain funds where Applicable Law requires return.
59. SANCTIONS AND PAYMENT RESTRICTIONS
BACI may refuse or suspend a payment or transaction where required by sanctions, export-control, anti-money-laundering, banking or other Applicable Law or by a lawful restriction imposed by a payment provider.
Customer must not use payment routing or false billing information to evade applicable restrictions.
60. NO SET-OFF
Except where Applicable Law or an executed Agreement expressly permits otherwise, Customer may not set off amounts allegedly owed by BACI against undisputed Fees payable to BACI.
This Section does not restrict a Customer's right to raise a good-faith billing dispute.
61. NO IMPLIED CREDIT TERMS
BACI's acceptance of a late payment, partial payment or one-time accommodation does not create continuing credit terms or waive BACI's right to enforce future payment obligations.
Any negotiated payment plan must be expressly agreed.
62. COLLECTION COSTS
To the extent permitted by Applicable Law and the Agreement, Customer may be responsible for reasonable collection costs incurred in recovering undisputed, materially overdue amounts after required notice.
BACI will not impose collection costs prohibited by law.
63. CONSUMER RIGHTS
Where mandatory consumer law applies to a Customer notwithstanding the business-oriented nature of the Services, nothing in this Policy limits non-waivable cancellation, renewal, refund, disclosure or payment rights.
Where mandatory local rules conflict with this Policy, those rules control to the required extent.
64. BILLING SECURITY
BACI will use reasonable safeguards for billing information within BACI's control. Payment-card and financial information handled by third-party payment providers is also subject to those providers' security controls.
Customer must not send full payment-card numbers, security codes or banking credentials through ordinary BACI support communications unless BACI expressly provides an authorised secure method.
65. CHANGES TO THIS POLICY
BACI may update this Policy to reflect changes in Services, pricing architecture, billing systems, payment methods, taxation, law or commercial operations.
Changes apply prospectively subject to the Agreement and Applicable Law.
BACI will not use this Policy to retroactively impose an undisclosed Fee on a completed transaction.
66. INTERPRETATION
This Policy should be interpreted as an administrative and contractual billing framework, not as a promise that every payment method, Billing Cycle, plan or invoicing option is available in every country or to every Customer.
The price, term, Capacity and billing basis accepted at checkout or in an applicable Order control the specific purchase.
The Refund Policy and Cancellation Policy address their respective subjects separately so that cancellation, billing and refund rights are not conflated.
67. CONTACT
Billing questions and billing disputes may be directed to:
BACI Billing BACI LLC billing@bacihq.com
Privacy matters: privacy@bacihq.com
Security matters: security@bacihq.com
ANNEX I — BACI BILLING ARCHITECTURE
BACI's standard commercial architecture may be represented as:
ACCESS × MODE × CAPACITY = SUBSCRIPTION CONFIGURATION
ACCESS identifies the commercial relationship or Customer type.
MODE identifies the operational level: Manual, Hybrid or Autonomous where available.
CAPACITY identifies included operational entitlements and resource limits.
USAGE may be separately metered where a plan includes consumption-based components.
ENTERPRISE arrangements may supersede standard self-service pricing through an executed Order.
The actual price and entitlements shown at checkout or in the Order always control.
ANNEX II — BILLING EVENT FRAMEWORK
Typical billing events may include:
NEW PURCHASE — charge or invoice according to selected term.
RENEWAL — recurring charge or invoice for the next term.
UPGRADE — immediate or otherwise disclosed adjustment.
DOWNGRADE — ordinarily effective at next renewal unless otherwise confirmed.
CAPACITY INCREASE — charge according to disclosed or contracted pricing.
USAGE — measured and charged according to the applicable rate and period.
ADD-ON — separate recurring or one-time charge.
CANCELLATION — stops future renewal according to the Cancellation Policy.
REFUND — processed only where permitted by the Refund Policy, Agreement or law.
TERMINATION — accrued Fees remain payable except where the Agreement provides a credit or refund.
ANNEX III — BILLING RESPONSIBILITY MATRIX
BACI is responsible for applying the agreed pricing basis; maintaining reasonable billing records; presenting or invoicing applicable charges; correcting demonstrated billing errors; applying approved credits and refunds; and administering billing according to the Agreement.
Customer is responsible for accurate billing and tax information; authorised payment methods; timely payment; monitoring plan and usage appropriate to Customer's organisation; user and credential controls; reviewing invoices and charges; promptly reporting disputes; and keeping use within contracted Capacity unless overage is permitted.
Third-party payment providers may be responsible for card processing, authentication, settlement, currency conversion, marketplace billing or other functions within their control.
The Agreement controls where responsibility is expressly allocated differently.
ANNEX IV — ENTERPRISE INVOICE INFORMATION
An enterprise invoice may include, as applicable:
BACI contracting entity; • Customer legal entity; • invoice number and date; • Customer purchase-order reference; • Order or SOW reference; • billing period; • Service description; • subscription or committed Fees; • Usage Charges; • credits; • applicable Taxes; • currency; • total amount due; • payment due date; • payment instructions; and • billing contact information.
The absence of an administrative reference that Customer did not timely provide does not invalidate an otherwise accurate invoice.
BACI BILLING POLICY — VERSION 1.0 Effective 10 September 2026
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